About PV Kent & Associates
Charlene Kent
President/ CEO
Charlene has been working at the firm since 1989. She is the Managing Director of the legal staff, is the Director of the Motor Vehicle and Workers’ Compensation Department, and our Compliance Officer. She also specializes in provider hearings before the Office of Medicaid’s Board of Hearings. Charlene has experience with Superior Court cases and has co-briefed cases before the Massachusetts Appeals Court and the Massachusetts Supreme Judicial Court. She is licensed to practice in Massachusetts and New Hampshire.
Peter V. Kent
Vice President
Peter Kent founded this firm over 50 years ago with the mission to focus on servicing health care providers. Over the years, the healthcare industry’s needs have continued to grow and change, and the firm has likewise expanded its services to include a wide variety of services to assist providers in generating revenue. Peter has advocated for his clients before the Superior Court, Massachusetts Appeals Court, and Massachusetts Supreme Judicial Court with unsurpassable results.
Maria Little
Chief Financial Officer
Maria has been working at the firm since 1992. Maria is the Chief Financial Officer and the Director of Human Resources, with extensive training in employment law. She oversees the administration of health insurance benefits, family medical leave, and educates the staff on all benefits. Maria’s responsibilities include managing accounts payable, accounts receivable, and payroll. In addition, she manages the business support staff and directs the entire business administration of the firm.
Melinda Reuanen
Manager of Claims Operations
Melinda has been working at the firm since 1994. She is an expert in billing MassHealth, Commercial Health, and out-of-state carriers. She has extensive knowledge of the ever-changing billing standards for each carrier, including electronic billing, and oversees the training and quality assurance for our billing staff. Melinda is responsible for the workflow of the billing department. She also oversees reports and staff follow-up on all billing files.
Melissa McDonough
Manager of Client Operations
Melissa has been working with the firm since 1995. Melissa is responsible for the coordination of communications with our clients. She oversees the referrals from our clients, manages client inquiries, and oversees client reporting. Melissa has extensive training with all of our client’s billing systems, which is critical to our firm’s ability to obtain billing information without burdening our clients. She also oversees the complicated task of coordinating both hospital and physician enrollments for out-of-state providers.
Betsy Lingren
Manager of Motor Vehicle and Workers’ Compensation Operations
Betsy has been working at the firm since 1992. Betsy is a specialist with the complex coordination of motor vehicle claims and navigating these claims to the personal injury protection carrier, MedPay carrier, health insurance carrier, and bodily injury carrier. She is highly trained in the regulations regarding the submission and payment of workers’ compensation claims. Betsy coordinates communications with all attorneys’ offices. She is responsible for training and oversees the training and quality assurance of our motor vehicle and workers’ compensation staff.
Terri Doherty
Manager of Business Operations and Human Resources
Terri has been working at the firm since 1999. Terri is responsible for overseeing our Business Support Department. She assists in the coordination of all outgoing and incoming mail and all data entry. Terri is trained in employment law, as well as accounts payable, accounts receivable, and payroll.
Rosa Negron
Assistant Manager
Rosa has been working at the firm since 1994 and is an out-of-state provider enrollment specialist.